Question 1

Can I change/cancel my order?

Accepted Answer

To ensure timely delivery, we prepare and ship your order within hours of its confirmation, therefore we can only change your order after the first hour of placing it either by contacting us through email at hello@littlemonkeys.gr or by telephone at +30 697 755 4050 (business hours).

Question 2

What are the methods of payment?

Accepted Answer

We accept card payments: Visa, Mastercard, American Express, Diners through the Viva Wallet app.
We also accept payments via Paypal and Klarna.
Cash on delivery:
For orders within Greece you can pay in cash upon delivery of your order with an additional charge of 2 euros.
For purchases over €100, there is no cash on delivery option.

Question 3

STORE REGULATIONS

Accepted Answer

The consumer is not obliged to pay if he does not receive the legal document (receipt or invoice).

Changes are accepted within 30 days from the date of purchase, upon presentation of the receipt or change card and the product in its original undamaged packaging.
Seasonal and discount products, personalized products and customized products are not returnable.

Refunds are not made on products purchased from Little Monkeys workshop store.
It is possible to issue a credit card, which is valid for 6 months.

Free shipping on orders over 100 euros only applies to purchases made entirely through our online store www.littlemonkeys.gr

In the case of defective products, the customer must return the product in its original packaging with all accessories within 14 days. Our company will contact the supplier company in order to carry out the necessary control on the product. Our company is not obliged to replace products which the supplier company, after inspection, did not consider to be defective.

LITTLE MONKEYS